Payment & Billing Policy
Last updated: April 18, 2026
Shield-and-Sword Store is an online-only retail store owned and operated by A2B2 Studios LLC. Because the store operates exclusively online, all payment handling, customer support, order administration, and related legal responsibilities are managed by the owning business at its registered business address.
This Payment & Billing Policy explains how payments are accepted and processed when you place an order through our website.
1. Accepted Payment Methods
We currently accept secure payment methods through trusted third-party providers such as Stripe, including:
Visa
MasterCard
American Express
JCB
Apple Pay
Google Pay
Link
Amazon Pay
At checkout, you will be directed to a secure payment environment to complete your purchase.
We do not directly collect or store your full financial or payment card information on our website.
2. Currency
All prices displayed on our website are listed in United States Dollars (USD) unless otherwise stated.
3. Payment Authorization
Payment must be successfully authorized and confirmed before an order is accepted and processed.
If your payment is declined, canceled, flagged, or otherwise not completed successfully, your order will not be fulfilled.
4. Order Confirmation
After a successful payment, you will receive an order confirmation email sent to the email address provided during checkout.
This confirmation may include:
Your order summary
Billing details
Shipping-related information (if applicable)
Any follow-up instructions relevant to your purchase
If you do not receive a confirmation email, please contact us at [email protected].
5. Billing Accuracy
You are responsible for providing accurate and complete billing and contact information at the time of purchase.
If we believe that any billing, payment, or order information is inaccurate, incomplete, suspicious, or potentially fraudulent, we reserve the right to delay, cancel, or refuse the order until the issue is resolved.
6. Pricing Changes
We reserve the right to update or change product prices at any time without prior notice.
Any pricing changes will not affect orders that have already been successfully placed and paid for before the updated pricing takes effect.
7. Taxes
Where required, applicable taxes or similar charges may be added to your order during checkout in accordance with relevant laws and regulations.
The final amount charged will be shown before you complete your payment.
8. Failed Payments and Payment Disputes
If a payment fails or is reversed for any reason, the related order may be placed on hold, canceled, or declined.
If a chargeback, dispute, or unauthorized transaction claim is initiated, we reserve the right to:
Suspend order processing
Withhold shipment
Cancel the order where appropriate
Provide relevant transaction and order records to payment providers or authorized parties as part of the dispute review process
9. Refunds and Returns
Refunds, returns, replacements, and related requests are governed by our Returns & Refunds Policy.
Please review that policy carefully for full details regarding eligibility, conditions, and request procedures.
10. Online Store and Business Responsibility Statement
Shield-and-Sword Store is an online-only store owned and operated by A2B2 Studios LLC.
The store uses the same address as the business because it is managed directly by the owning company and does not operate as a physical walk-in retail location.
All operational, administrative, and legal responsibilities relating to billing, payments, customer service, and store management are handled by A2B2 Studios LLC.
11. Contact Information
If you have any questions about payments or billing, please contact:
Shield-and-Sword Store
Email: [email protected]
Address: 1267 Willis St. STE 200, Redding, California 96001, United States
Owned and operated by A2B2 Studios LLC
Business Address: 1267 Willis St. STE 200, Redding, California 96001, United States
Phone: (818) 985-9500
Entity File Number: 202002410225
Representative: Riley Park